Business management technology is a broad area that encompasses a broad range of skills ranging from leadership to project coordination and problem-solving. This field of study is a crucial part of numerous business operations, from manufacturing and retail to banking and nonprofit organizations. Business managers are accountable for supervising employees and the implementation of strategic plans. They also manage technology resources and develop procedures to improve overall performance.

Many technology leaders are looking to the discipline of business management (TBM) to better align their IT department with business goals and outcomes. Business leaders used to depend on IT to improve efficiency and stability. Today, they want more. They would like IT to directly affect their business.

TBM helps meet these needs. It empowers the right people to make smarter choices by giving them an accurate view of the business-facing elements of a technology infrastructure, which allows teams to prioritize services and monitor progress towards goals. It provides a consistent, understandable vocabulary of cost structures so it is simple to compare and benchmark the best practices and benchmark against peers. It connects the resulting metrics back to the business impact so that the entire organization can appreciate the importance of IT’s work.

While there are other providers who provide some of the individual components of TBM, Deloitte’s unique approach to this market puts us in a category of our own. This holistic approach gives our clients a competitive advantage that includes a quicker, more precise decision making process and measurable results for their IT investments.

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